Before You Book
What are your hours?
Check out our Locations & Hours page.
How much are tickets per person? Are group rates available?
Get ticket information at General Admissions. Group rates are available for groups of 10+ people. Check out our Group Admission page to get more information.
Are reservations required?
General Admissions
Reservations are required for general admissions. We can accept reservations upon your arrival, subject to harness availability. But we very strongly recommend you book in advance to avoid a long wait time. Our park is a popular destination and you never know how long the ticket line will be. You can avoid it altogether if you reserve in advance!
Group Admissions
Reservations are required to be made 2 weeks in advance for groups. Please go to our Group Admissions page for more information.
What is the general admission cancellation policy?
For general admission reservation, you can cancel your reservation up to 2 hours before your scheduled visit. You can do that either by calling us at 914-893-4550 or by sending an email to ny_info@boundlessadventures.net. You will receive a store credit from us that can be used for a future visit. The credit does not expire. We do not provide refunds. Guests that are ‘no-show’ for their reservation on the reserved day/time are not eligible to receive a store credit.
What is the group cancellation policy for groups of less than 25 participants?
Cancellations made 30-60 days in advance of reservation
For groups consisting of under 25 participants, you will receive a refund of all amounts paid, less a cancellation fee of $150.
Cancellations made between 7 to 29 days in advance of reservation
You will incur a cancellation fee equal to 50% of the contracted amount.
Cancellations/Reschedules made less than 7 days in advance of reservation
You will incur a cancellation fee equal to 75% of the contracted amount. That fee is waived if the cancellation is weather related or due to severe illness. In that event, you can always reschedule your visit with no penalty, as long as you provide at least one hour advance notice.
Reduction in size of group within 7 days of event
You are responsible for payment in full for all participants in original group. As a courtesy, we will provide you with a store credit for participants that are unable to attend (as long as there are a minimum of 10 participants present to participate). To receive the credit, you must let us know at least an hour in advance of the reservation that your full group will not be attending the originally scheduled day/time.
We do not provide any refunds within 30 days of the scheduled visit. All credits are in the form of a store credit. Store credits never expire.
No-Shows
If you fail to show on the day/time of your scheduled reservation you will not be eligible for a refund or credit.
What is the group cancellation policy for groups of 25 or more participants?
Cancellations made 30-60 days in advance of reservation
For groups consisting of 25 or more participants, you will receive a refund of all amounts paid, less a cancellation fee of $500.
Cancellations/Reschedules/Group Reductions made between 7 to 29 days in advance of reservation
You will incur a cancellation fee equal to 50% of the contracted amount. In the case of group reductions, the fee is 50% of the cost for the cancelled group members.
Cancellations/Reschedules/Group Reductions made less than 7 days in advance of reservation
You will incur a cancellation fee equal to 75% of the contracted amount. In the case of group reductions, the fee is 75% of the cost for cancelled group members. That fee is waived if the cancellation is weather related. In that event, you can always reschedule your visit with no penalty, as long as you provide at least two hours advance notice.
We do not provide any refunds within 30 days of the scheduled visit. All credits are in the form of a store credit. Store credits never expire.
No-Shows
If you fail to show on the day/time of your scheduled reservation you will not be eligible for a refund o
Are you open rain or shine?
Yes! Boundless Adventures is safe and fun in the rain. By purchasing a ticket, you agree to our weather policy that refunds are not given for wet, hot or cold weather.
In cases of extreme weather, such as thunderstorms, lightning, or high winds, the park will be closed. If we evacuate guests out of the trees due to such dangerous weather conditions, we will offer the following accommodations:
- You may choose to extend your ticket time, and wait until the weather passes OR
- If you have climbed for less than 50% of your climb time, you can receive a store credit for the amount paid.
- If you have climbed for more than 50% of your climb time, you can receive a store credit for 50% of the amount paid.
Do I need a ticket if I only want to watch my friends climb and zip?
No. You have complimentary admission to the park if you only want to watch your friends and family participate. Walking paths and benches are available throughout the park for spectator guests to enjoy.
Do I have to be a certain age, height or weight to participate?
We do have a strict age minimum of 7 years old for our main course. The weight limit is 265 pounds. We do not have any height restrictions.
For age restrictions and supervision requirements click here.
For our Junior Explorer course, the age range is 4-6 years old.
I'm afraid of heights. Do I have to go all the way to the tree tops?
No. You go as high up as you like. Our friendly staff are available to help you down whenever you’ve had your fill!
Before You Arrive
How do I get to Boundless Adventures?
Boundless Adventures is located on the Purchase College campus at 735 Anderson Hill Road in Purchase, NY.
From NYC, Southern Westchester and Long Island:
Take the Hutchinson River Parkway north to Exit 29 (North Ridge Street Rye Brook). Turn left onto Ridge Street and proceed approximately 0.6 miles to NY-120A N/King Street. Turn left onto King Street and proceed for 0.7 miles. At the traffic light turn left onto Anderson Hill Road. Proceed for 0.9 miles and turn right onto Brigid Flanagan Drive (the entrance to Purchase College). Follow signs to Boundless Adventures.
From Rockland County and Northern New Jersey (via the Tappan Zee Bridge):
Take I-287 to Exit 8E. Shortly after first traffic light, bear left onto Anderson Hill Road. Proceed approximately 2.5 miles. Campus is on the left, just after intersection at Lincoln Avenue.
From Northern Westchester:
Take I-684 South to Exit 2 (Route 120). Drive over the bridge and turn right onto Route 120 South (Purchase Street). Make the first left onto Route 120 South (Purchase Street). Follow Route 120 South 3.2 miles to Anderson Hill Road (1st traffic light) and turn left. Turn left at 2nd traffic light into campus.
From Connecticut:
Take the Merritt Parkway South (which becomes the Hutchinson River Parkway in New York State) south to New York Exit 27N (120A North/King Street/Armonk). Proceed on King Street for 0.7 miles. At the traffic light turn left onto Anderson Hill Road. Proceed for 0.9 miles and turn right onto Brigid Flanagan Drive (the entrance to Purchase College). Follow signs to Boundless Adventures.
By Train:
Take the Harlem/Metro North Line to White Plains. Board the Anderson Hill bus No. 12. Alternatively, take the New Haven/Metro North Line to Rye and take a taxi to campus. For more information about train service, see the MTA site).
By Bus:
Take the No. 12 bus Northbound from White Plains or Southbound from Yorktown, Mount Kisco, or Armonk. Buses leave approximately every hour, Monday through Saturday. (For more information about bus services visit the Beeline Bus).
What do I wear for this?
We recommend sneakers or other comfortable closed toe shoes for our courses. Sandals, flip flops and other open-toe shoes are prohibited. In terms of clothes, we recommend fitted workout apparel. Please adhere to our rules.
Gloves are required. For your convenience, you can purchase gloves with your reservation. If you would prefer to bring your own, we recommend gloves that have a protective palm (gardening gloves, sports gloves, etc.).
What do I need to do before arriving?
Please ensure that you have a completed waiver for all participants in your group.
In your email confirmation, you will see a URL that says “Forward this link to all of your guests”. This link is tied to your specific event. Even if the participants in your group have been here before, we ask that they still click on the link and provide their email address to link their waiver to your reservation.
In that same email confirmation, you will also receive a link entitled “Group Waiver Management”. This will provide you with a real-time picture as to who has completed the waivers. We ask that in the case of larger groups, you put checkmarks next to the participants, and mark those that are not attending, as “not participating”.
Waivers are good for one calendar year only.
How important is it that I arrive promptly?
You are reserving for a specific time. If you arrive late, we will be able to accommodate you. However, we will not be able to extend your time beyond what you had reserved for. Please plan on arriving 15 minutes before your reservation time to allow for any unplanned delays.
Will there be a guide helping me?
This is a self-guided experience. Our staff are stationed throughout the park to assist on an as needed basis, but this is your time to challenge yourself both physically and mentally, embrace nature, bond with family and friends, and simply have the best day ever!
For our Junior Explorer course, we do require a parent to be with their child.
Is there anything to eat at the park?
We have some drinks, snack items and ice cream for purchase. We welcome you to bring your own food or order from the local vendor of your choice.
Trattoria 632 is a local pizzeria that we are working with to provide reliable delivery to the park. You can reach them at 914-481-5811.
Picnic tables are available for your use.
Can I take pictures while I tree-climb and zip line?
We know, we know. You want photos and videos of yourself doing amazing things to show off to your Facebook and Instagram friends. Everybody does! Unfortunately, it’s not safe to use a camera while zip lining. (You need both hands to zip line!) You can, however, take pictures from our various tree platforms. You can also ask a friend to take photos of all your various treetop feats from the ground. There are plenty of ways to prove your awesomeness to your social media circle!
Do you have lockers available?
Yes we do. The cost for a locker is $3.
General Information About The Park
Is Boundless Adventures certified?
The Park is built and maintained to ACCT standards (Association of Challenge Course Technology), the industry oversight body in the U.S. The Park is inspected daily by our staff, and annually by an ACCT certified inspector, a New York state representative, and a licensed arborist.
Does Boundless Adventures make charitable donations?
Our mission is to teach people that they have boundless possibilities. Given our focus on children, we have focused our donations to organizations that support mentally and physically disabled children, as well as organizations that aid children in underprivileged areas. We have also set up a Not For Profit, Boundless Adventures Outdoor Learning where we accept donations. Monies donated are used by us for outreach efforts to bring some of these same children to Boundless Adventures.