Boundless Adventures Terms of Service
Last Updated: November 4, 2026
1. Overview
Welcome to Boundless Adventures.
These Terms of Service (“Terms”) govern your use of the Boundless Adventures website, online purchasing services, reservation systems, and related digital services.
Throughout these Terms, “Boundless Adventures,” “we,” “us,” and “our” refer to the applicable Boundless Adventures business entities and authorized operators.
By accessing our website or using our online services, you agree to these Terms.
Additional policies, reservation conditions, participant agreements, and waivers may apply to specific purchases or activities.
2. Website Eligibility and Use
You agree to use our website lawfully and provide accurate information when making reservations, purchases, or inquiries.
Purchases and agreements involving minors must be completed or authorized by a parent or legal guardian where required.
You may not use our website to engage in fraudulent activity, interfere with its operation, distribute malicious software, or violate the rights of others.
We reserve the right to restrict access to our website or services when reasonably necessary to protect our operations, customers, or employees, subject to applicable law.
3. Reservations, Tickets, and Purchases
Boundless Adventures offers adventure park admissions, group experiences, birthday parties, gift certificates, memberships, and other products or services.
Prices, availability, operating schedules, and product descriptions may vary by location and are subject to change.
Reservations and purchases are governed by the specific terms and policies disclosed at the time of booking.
Customers are responsible for reviewing reservation details, including the selected park location, date, time, participant requirements, and applicable restrictions.
A reservation is confirmed only after successful completion of the applicable booking process.
4. Cancellations, Refunds, and Store Credits
Cancellation, rescheduling, refund, and store credit policies vary depending on the product or service purchased.
Applicable policies will be disclosed through the booking process, purchase confirmation, or relevant product terms.
Customers should review these policies before purchasing.
Unless otherwise required by law or expressly provided in the applicable purchase terms, refunds and credits are governed by the policies applicable to the original transaction.
Any promotional conditions, expiration restrictions, and redemption rules are subject to applicable law.
5. Gift Certificates, Memberships, and Promotional Offers
Gift certificates, prepaid admission products, memberships, and promotional offers may have separate terms governing eligibility, redemption, availability, transferability, and use.
Promotional discounts may not be combined unless expressly permitted.
Membership benefits and limitations are determined by the membership terms applicable at the time of purchase.
Nothing in these Terms is intended to limit rights provided by applicable gift certificate, consumer protection, or other laws.
6. Participation, Safety, and Waivers
Participation in Boundless Adventures activities is subject to applicable safety rules, eligibility requirements, staff instructions, and participant agreements.
Certain activities require a separately executed acknowledgment of risk, release, or participant waiver.
For minors, a parent or legal guardian must provide required authorization.
These website Terms do not replace, modify, or supersede the terms of a separately executed participant waiver or release.
Activity-specific agreements govern participation-related matters to the extent applicable and legally enforceable.
Boundless Adventures may restrict participation when reasonably necessary for safety or when a participant fails to comply with applicable safety requirements.
7. Weather and Operational Changes
Outdoor activities may be affected by weather, environmental conditions, safety concerns, equipment availability, and other operational circumstances.
Boundless Adventures may delay, modify, suspend, or close activities when reasonably necessary.
Rescheduling, credit, and refund eligibility following operational changes will be determined under the applicable reservation policies and legal requirements.
8. Customer Service and Electronic Communications
By providing contact information, you authorize Boundless Adventures to contact you regarding transactions, reservations, and customer service matters through legally permitted communication channels.
Providing a telephone number alone does not constitute consent to receive automated or marketing text messages.
Where required, SMS messages will be sent only after appropriate consent has been obtained.
For customers who opt in to non-marketing SMS communications:
- Messages may concern inquiries, reservations, and customer service.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out.
- Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
We do not use customer service SMS consent as authorization for promotional text messaging.
Additional information is provided in our Privacy Policy.
9. Automated Customer Service and AI
Boundless Adventures may use automated telephone systems, AI-assisted customer service agents, website chatbots, and related technologies.
Automated responses are provided for convenience and may not always reflect current availability, pricing, or policies.
Information provided by automated systems does not constitute a confirmed reservation, modification, refund authorization, or contractual commitment unless expressly confirmed through an authorized process.
Customers may request assistance from a human representative.
Calls and other communications may be recorded or transcribed in accordance with applicable law and required notices or consents.
10. Accuracy of Website Information
We strive to provide accurate and current information concerning our activities, products, prices, and operating hours.
However, errors, omissions, and changes may occur.
We reserve the right to correct inaccurate information, subject to applicable law and any contractual obligations arising from completed purchases.
If a material error affects a purchase, we will address it in accordance with applicable law and the relevant transaction terms.
11. Intellectual Property
Website content, including text, graphics, photographs, logos, designs, and other materials, is owned by Boundless Adventures or used with permission.
You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorization.
12. Customer Submissions and Feedback
Customers may voluntarily submit reviews, comments, questions, photographs, and other materials.
By submitting content for public display, you represent that you have the necessary rights to share it and grant Boundless Adventures permission to use it for the purposes reasonably associated with the submission, subject to applicable law.
Private customer service communications are handled according to our Privacy Policy and are not automatically authorized for public promotional use.
We may remove unlawful, abusive, misleading, or otherwise inappropriate public submissions where permitted by law.
13. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party reservation, payment, communication, and other services.
Third-party services may be governed by separate terms and privacy policies.
Boundless Adventures is not responsible for independent third-party content or operations except to the extent required by applicable law.
14. Disclaimer of Website Warranties
Our website and digital services are provided on an “as available” basis.
To the extent permitted by law, we disclaim warranties concerning uninterrupted website access, error-free operation, or the accuracy of information provided by automated systems.
Nothing in this section limits non-waivable statutory rights or modifies the terms of a separate participant agreement.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Boundless Adventures will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of its website or digital services.
This provision does not exclude liability that cannot lawfully be excluded or limited.
Claims involving physical participation in adventure activities are governed by applicable law and any separately executed participant agreements or waivers.
16. Indemnification
To the extent permitted by law, you agree to indemnify Boundless Adventures against third-party claims arising from your unlawful use of the website, infringement of third-party rights, or material violation of these Terms.
This provision does not require indemnification for claims to the extent caused by Boundless Adventures’ own negligence or misconduct where such indemnification is prohibited by law.
17. Privacy
Your use of our website and submission of personal information are subject to our Privacy Policy:
https://boundlessadventures.net/privacy-policy/
18. Governing Law
These website Terms are governed by applicable law, including the laws of the jurisdiction governing the relevant transaction or dispute.
The appropriate governing-law and venue provisions should be determined based on the contracting entity, park location, and applicable consumer protection laws.
Nothing in these Terms overrides mandatory legal protections.
19. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
20. Changes to These Terms
We may revise these Terms periodically.
Updated Terms will be posted on our website with a revised effective date.
Changes will apply prospectively except where otherwise permitted by law and will not retroactively eliminate rights arising under existing agreements.
21. Contact Information
For questions about these Terms, contact:
Boundless Adventures
Website: https://boundlessadventures.net/
Email: lorrie@boundlessadventures.net
Mailing Address: 247 Sawmill Road, Stamford, CT 06903