We want your event to exceed your expectations. The first step is to ensure a smooth check in process. If the waivers are not completed in advance, it can delay your start time by up to an hour. Often, the end time is set on your invitations. Hence, a delayed start can result in an abbreviated climbing experience.
In your email confirmation, you will receive a link to your individual event management waiver portal. The first step is to provide your guests with a link to this portal either by emailing directly from the portal or copying the link into an individualized invitation.
This portal has 3 categories:
Instructions – Please read this completely
Waivers Tab – This is where all the waivers that are completed through your portal will reside. All waivers will be unassigned until you either assign them to your event or mark them as not participating.
Overview – This shows you the information of which guests you have assigned to your group and how many guests have not yet completed the waiver.
We know this seems complicated. That is because often mom completes the waiver, but mom isn’t participating. Other times, someone completes the waiver, but has a conflict and is unable to attend. You are the one who needs to tell us who is part of your party, and who is not.
If you arrive with all of the waivers completed in advance, and your guests arrive on time, we guarantee that you will not be delayed!