3 Hr. Climb
When do I need to book a birthday party?
To take advantage of the group rate, you must book 7 days in advance.
What is included in the birthday party package?
- The zipline and aerial adventure experience
- A picnic table (You are welcome to bring your own food and drinks)
- One Boundless Adventures T-shirt for the guest of honor
Why is it important for all of my guests to complete the waivers in advance?
We want your event to exceed your expectations. The first step is to ensure a smooth check in process. If the waivers are not completed in advance, it can delay your start time by up to an hour. Often, the end time is set on your invitations. Hence, a delayed start can result in an abbreviated climbing experience.
In your email confirmation, you will see a URL that says “Forward this link to all of your guests”. This link is tied to your specific event. That will link your guests’ waivers to your party. Even if your party guest has been here before, we ask that they still click on the link and provide their email address to link their waiver to your party.
You will also receive a link entitled “Group Waiver Management”. This will provide you with a real-time picture as to who has completed the waivers. We ask that you put checkmarks next to the participants, and mark those that are not attending, as “not participating”.
We know this seems complicated. That is because often mom completes the waiver, but mom isn’t participating. Other times, someone completes the waiver, but has a conflict and is unable to attend. You are the one who needs to tell us who is part of your party, and who is not.
If you arrive with all of the waivers completed in advance, and your guests arrive on time, we guarantee that you will not be delayed!
What time should I tell the parents to pick up?
For 2 hour parties, the event time is actually 2 hours and 30 minutes to account for the harnessing, safety briefing and climbing. If you want to provide food, that would require additional time, typically 30 minutes. So you should assume a 2 hour climb is a 3 hour party, and a 3 hour climb is a 4 hour party. Also, for larger groups (20+), the time can be a bit longer due to unforeseen group dynamics. Please be patient as safety is more important than speed.
What happens if a guest is going to be leaving early or arriving late?
If a guest needs to leave early, we ask that you let us know prior to starting. We can mark on that guest’s ticket an end time that meets your needs, so that the guest won’t be midway through a course when it is time for them to leave. If you are unable to tell us in advance, we will do our best to get your guest off the course in a timely manner. However, please understand that safety comes first.
If someone needs to arrive late, do not worry! We can get the latecomers harnessed and briefed quickly. Each treetop course takes approximately 30-45 minutes to complete. They can join the group upon completion of one of our courses.
If my guests have been to Boundless Adventures before, do they need to complete the waiver again?
Waivers are valid for each calendar year. However, we need to know who your guests are. In your email confirmation, you will receive a link to your individual event management waiver portal. The first step is to provide your guests with a link to this portal either by emailing directly from the portal or copying the link into an individualized invitation. When they click on the link, it will ask them if they already have a waiver. The system will ask your guest for the email address associated with their waiver. They simply need to provide the email address and hit submit to link them to your event.
Do you offer guides to help with the party?
We do offer guides to take the children up on courses that require an adult. The cost is $50 for one hour. Typically, guests utilize this service for their last hour of climbing, when they are looking to be their most adventurous selves! If you are interested in doing this, please call our office two weeks in advance of your visit to ensure the availability of a guide. If it is within the two weeks, we will do our best to accommodate your request. Guides can also be utilized by adults who are looking to push themselves beyond their comfort zone.
Do you offer goodie bags?
We do have an optional goodie bag available for your convenience. The cost is $10/bag.
Do you have custom Boundless Adventures Birthday invitations?
Can I get food delivered to the park?
You are welcome to order food from the local vendor of your choice.
Berlin Village Cafe is a local pizzeria that we are working with to provide reliable delivery to the park. You can reach them at 978-415-0291.
What if it rains?
The aerial adventure park is open rain or shine. If you decide that you want to change the date, we will do our best to accommodate you. If the park is unable to open or is forced to close prior to your visit, you are given the option to reschedule your outing or to receive a full refund.
Please refer to our Weather Policy for more information.
Do we need adult supervision?
Click here for details about the courses. This activity is a self-directed experience (after the standard harnessing and safety briefing that we provide to all of our guests). We provide groups assistance to get you set up at the picnic tables. We do not provide a dedicated party person.
Should I have a 2 or a 3 hour party?
We recommend a 2 hour party for children 8-9 years of age. They are limited to the yellow challenge courses without an adult. We recommend a 3 hour party for children 10 and up.
What if I have last minute add-ons or cancellations?
We know it is challenging to provide an exact count! We wish we could let you tell us at the last minute. However, we have a limited capacity in the park, and the best way to accommodate the capacity constraints is to require payment in full for a firm headcount seven days in advance. If there are last minute cancellations, we can provide you with a credit for a future climb assuming there are at least ten participants present for the party. Last minute additions are welcome at the general admission rate (subject to harness availability). Keep in mind, last minute additions also lead to additional time spent checking waivers which can cut into your climb time.
What is the cancellation policy?
Cancellations made seven or more days in advance of your reservation will be refunded the balance paid-excluding a convenience fee of $150.
Cancellations made less than seven days in advance of your reservation are not eligible for a refund but the payment can be applied to a rescheduled visit to the park.
If you reduce the size of your group within seven days of your event, you are still responsible for the full payment of the original reservation. As a courtesy, we will provide you with a maximum of five vouchers for a future visit as long as there are at least ten participants present for the party. To receive the vouchers, you must let us know 24 hours in advance of the reservation that your full group will not be attending.
Groups that are ‘no-show’ for their reservation on the reserved day/time are not eligible to be refunded or rescheduled.
How many climbers do I need to get the birthday party pricing and when is payment required?
Group rates are available for groups of 10 or more. Payment for 10 climbers is due at time of booking. $150 of this payment is nonrefundable. Full payment is due seven days in advance of the reservation. If you have less than 10 climbers, you can book as the general admission tickets at General Admission.
What should I do if other parents want to participate?
You can add them to the reservation, so that they can take advantage of the discounted rate. You would pay us, and then ask them for the admission fee.
Alternatively, you might not want to get involved with that. In which case, parents are always welcome to pay the general admission rate when they arrive at the party (subject to harness availability).
Where is the adventure park located?
We are conveniently located off Route 290 in Berlin Massachusetts. Click here for detailed directions.